So What’s the Story?
So a man named Umar Gujjar came up to the Voice of Customer to report something horrific he had to go through. He ordered an air fryer worth rs 16,000 from Daraz. However, before the original Daraz team could deliver the product, some fake Daraz team delivered a box having the same packaging and received the amount. It should be noted here that the box was packaged in the same packaging in which Daraz delivers the things to us having the orange logo on a white-colored shopper. After five hours the Daraz original team came up with the original package. So, the man had already wasted his 16,000 rs.
Here’s how People are Receiving Fake Packages due to Daraz Data Leakage Scandal
The issue here is directly associated with Daraz. It seems there is some data leakage issue and the company is compromising the data taken by users in some or another way. When a user uses some app and have carried on monetary practices, and even enter phone number and address, then all the information of users is the company’s responsibility and if the company is not able to do so, there is a loophole in its system that needs to be immediately checked. While the Daraz has not come up with any statement, it should come forward and make its users understand that how this all happened and what measures it is taking to keep our data saved. Only then we should be buying products through Daraz as there is nothing more important and private than the Data associated with us. We have contacted Daraz regarding this and it has come up with this statement: “In light of the recent delivery frauds, we would like to inform our customers that there has been no data breach and all our servers are intact. We assure you that customer protection is our utmost priority and we are working closely with all stakeholders to address the issue as soon as possible.’ We are also in contact with the person who shared the overall story and will get back to you with the conclusion. Also Read: Daraz: Pakistan’s Largest E-Commerce Platform is Supporting Scammers
